The Tricon Group is a Services Provider for JD Edwards software for the IBM® AS/400®.
If you are currently using JD Edwards, we can provide technical support, hands on training and custom programming services to help you get the most you can from this excellent software.
Please continue for more JD Edwards information.
If you would like to find out more about how we can help your business with your computing needs, contact The Tricon Group.
3700 Osuna NE Suite 611
Albuquerque, NM 87109
(505) 342-1222
Email:
Tricon@TriconGroup.com
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JD Edwards AS/400 applications target many specific industries, including but not limited to:
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J. D. Edwards & Company offers several types of services to complement their software products. These services are provided through their local and corporate offices depending on your needs.
JD Edwards' services include:
Classroom Training
A "hands-on" case-oriented introduction to JDE software applications is given to your personnel at one of JDE's many training facilities worldwide. Here your people gain invaluable insights from JDE instructors, as well as from their fellow students. Training at your offices is also available.
On-Site Consulting
The mission of JDE's area offices is to put together a client services team to work effectively with your people and to get you up and running as quickly as possible.
Telephone Support Line
Answers to specific questions are available via the JDE Response Line. The Response Line is staffed by trained JDE consultants knowledgeable about JDE software applications. It is a talented resource pool you can depend on for timely, helpful answers to your questions.
Periodic Software Updates
Benefit from the latest software enhancements offered in regular updates to JDE applications.
Account Management
Account managers assist large multi-site or multi-national clients to attain effective business solutions with JDE software and services. The primary focus of JDE account managers is to provide the leadership, planning, and support resources necessary to achieve a successful implementation. The account manager acts as the single point of communication and coordination for clients during projects. To best serve the special needs of large clients, the account management team is committed to the extensive travel sometimes required in large-scale implementations.
Custom Programming
JDE realizes you may need specialized software that is integrated with JDE systems. Significant modifications can be made to your JDE software - including new modules - to adapt to your specialized operational environment. JDE custom programmers can accomplish this for you. Their expertise is your assurance that modifications adhere to JDE software's CASE architectural integrity, so that future JDE software enhancements can be easily integrated into your data processing system.
User Groups
You'll have many opportunities to share information with fellow JDE users through your participation in both regional and industry specific JDE user groups in your area. In addition, your attendance at the annual JDE International User Group conference will keep you apprised of new software innovations and afford you the privilege of contributing to the focus of future JDE product enhancements and developments.
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The word partnership defines J.D. Edwards & Company's relationship with their clients. Partnership is the reason their client services division is dedicated to providing the highest quality client support.
Nowhere is the concept of partnership more evident than in JDE's high quality, time-tested Implementation Methodology. JDE understands that new technology does not reach full potential until effective implementation is achieved. As a result, JDE's Implementation Methodology is as finely crafted as the AS/400 software they design - crafted for top performance and your peace of mind.
At the onset, the JDE team and your team meet to agree on expectations. The project management requirements of your implementation are reviewed and the level of JDE client services involvement is determined.
Your implementation team and the JDE client services team - working together as a Project Team - will implement your software applications in nine phases, each step supported with its own guidelines and objectives.
The nine steps include:
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Denver, Colorado
Brussels, Belgium
Singapore
Atlanta, Georgia
Chicago, Illinois
Costa Mesa, California
Norwalk, Connecticut
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Baltimore, Maryland
Bloomington, Minnesota
Boston, Massachusetts
Charlotte, North Carolina
Cincinnati, Ohio
Cleveland, Ohio
Dallas, Texas
Denver, Colorado
Detroit, Michigan
Gothenburg,
Sweden
Wanchai, Hong Kong
Houston, Texas
Kista, Sweden
Manhattan, New York
Miami, Florida
Milan, Italy
Milwaukee,
Wisconsin
Montreal, Quebec, Canada
Philadelphia, Pennsylvania
Phoenix, Arizona
Pittsburgh, Pennsylvania
Richmond, Virginia
Sacramento, California
St. Louis, Missouri
San Francisco, California
Sao Paulo, Brazil
Seattle, Washington
Secaucus, New Jersey
Tampa,
Florida
Tokyo, Japan
Toronto, Ontario, Canada
Vancouver, British
Columbia, Canada
Washington, D.C.
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Abu Dhabi, United Arab Emirates
Al Khobar, Saudi Arabia
Amersfoort, Netherlands
Amman, Jordan
Antwerp, Belgium
Athens,
Greece
Auckland, New Zealand
Bangkok, Thailand
Barcelona, Spain
Bogota, Spain
Brussels, Belgium
Buenos Aires, Argentina
Cairo,
Egypt
Cape Town, South Africa
Caracas, Venezuela
Christchurch,
New Zealand
Claremont, WA, Australia
Copenhagen, Denmark
Doha,
Qatar
Dubai, United Arab Emirates
Dublin, Ireland
Durban, South
Africa
East Sussex, United Kingdom
Frankfurt, Germany
Sydney,
NSW, Australia
Helsinki, Finland
Istanbul, Turkey
Jakarta,
Indonesia
Johannesburg, South Africa
Kuala Lumpur, Malaysia
Lisbon, Portugal
London, United Kingdom
Madrid, Spain
Manama,
Bahrain
Manila, Philippines
Melbourne, Victoria, Australia
Mexico
City, Mexico
Milan, Italy
Missisauga, Ontario, Canada
Monterrey,
Mexico
North Hobart, Tasmania
Prague, Czech Republic
Ravenna,
Italy
Reading, Berkshire, United Kingdom
Ruwi, Oman
Safat, Kuwait
Santiago, Chile
Sao Paulo, Brazil
Schlieren, Switzerland
Singapore
Taipei, Republic of China, Taiwan
Tampere, Finland
Taringa, QLD, Australia
Tel Aviv, Israel
Tokyo, Japan
Utrecht,
Netherlands
Vienna, Austria
Wanchai, Hong Kong
Wellington, New
Zealand
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Go to: J.D. Edwards Web Site.
Return to: Great Service section
If you would like to find out more about how we can help your business with your computing needs, contact The Tricon Group.
3700 Osuna NE Suite 611
Albuquerque, NM 87109
(505) 342-1222
Email:
Tricon@TriconGroup.com
Return to: